To manage successful business

To manage successful business

To manage successful business

Economic, social, political and cultural changes of the last decades of the present century emerged the importance of the human dimension in the regulatory processes, and is interested in the administrative modern thought achieve productive efficiency of administrative organizations through human resources development, and focus on organizational culture, and support the senior leadership and work to find the right organizational climate and the consolidation of democracy. In this sense some of the administrative organizations have resorted to the adoption of certain management methods that have proven effective in improving productivity, including the concept of total quality, which aims to improve the performance of organizations by building a deep culture on quality, and gain customer satisfaction or beneficiary management. Known as total quality management as a way or the overall work of the means by which encourages employees to work within a team which works on creating value to satisfy the needs of consumers, it is a management system puts the satisfaction of workers at the top of the list of priorities instead of focusing on short-term profits. Of the most essential principles of total quality management to focus on the customer that the organization is seeking, through its operations to provide products or services to him according to his wishes, in addition to the continuous improvement of the facilities that you want in the development process, and the collective cooperation instead of competition of the most important pillars of the Quality Management System overall, and also prevention rather than inspection which kicks off the TQM philosophy from the principle that quality is a result of the preventive process and not a process Victual In traditional management theories, we find that the quality or inspection on the level of services and goods control is still the manufacturing process or service, this method conventional drains a lot of human resources, financial resources, while in the case of the application of total quality management system, that will reduce costs and increase productivity because this regime is trying to enter a prevention component in the production process and control deviations types, and the facilities that apply total quality management system whose decisions based on facts and data are correct and not merely individual speculation or assumptions or expectations based on personal opinions, and is considered to involve staff and allow them of the most important approaches that contribute to solving problems and improving quality. TQM is aimed at increasing the competitiveness of the organization capacity and increase efficiency in customer satisfaction and excellence over competitors and increase the productivity of all elements of the Organization and the ability to seize opportunities and avoid the risks and obstacles in addition to ensuring the continuous improvement of the overall each organization sectors, the application of total quality management will help enterprises to face different challenges from the rationalization of consumption and to identify aspects of the waste in energy and resources, and then disposed of, and achieve the overall goal more effectively and efficiently. It has become very salt on all the work to bring about some kind of change to strengthen its place in the market, and work everything in its power to maintain its position and its position by maintaining a beneficiary institutions, clients, employees and shareholders, and social reputation, more organized and effective by developing and improving the way administrative productivity and service operations, becoming the TQM integrated strategy for the development of production and services organizations to being a management focused on the performance of the business the right way, and avoid wasting resources or ill Gstglalha, and reduce disputes between workers and satisfy the beneficiaries, and supports innovation